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"Lilo was a wonderful agent to work for. We never had any doubt, she always had our best interest in mind. We utilized Lilo's services for the purchase and selling of our home in Texas, and should we ever return, we will definitely seek her out as our agent again!
-Shaun and Heather Trinkle
"Lilo provided several options when issues arose."
-Jennifer and Jason
"Excellent staging advice, completely honest about local market situation, sold our house quickly in a standstill local market, explained all details."
-John Tackett
 "Lilo Carroll is patient and goes ABOVE AND BEYOND to please and satisfy!! She did an excellent job of selling our home!!"
-Mr. and Mrs. Richard Cardillo
"Lilo did an excellent job of disclosing all information about the homes. The time concern to meet our request and answer all of our questions was met and exceeded!! "
-Mr. Clark Herring
"Lilo did an exceptional job in helping us purchase our new home in Killeen. Lilo helped us look at over 30 homes until we found the one that was right. She was very instrumental in negotiating closing costs & retained discounts off of the purchase price when the seller wanted to set deadlines. Lilo constantly communicated with the seller on our behalf to get things done and always had our best interests at heart. I found Lilo to be VERY knowledgable, honest, and devoted. She was always available to answer any questions or do what was needed to get the process completed. I would DEFINETELY recommend Lilo & ERA to anyone I know and would most surely use them again."
-Don Faulhaber
"LILO worked on and closed our listed property while on vacation out of the country!! "
-Mr. William Simpson
"LILO gave us a lot of time before she was ever locked in as our realtor. She went the extra mile!!"
-Mrs. Barbara McClelland
"LILO went above and beyond the call of duty in serving my real estate needs. She coordinated early closing, followed up on home cleaning, ensured payment of insurance for roof repair. LILO is great! We have already recommended her to a number of people and will continue to do so."
-Dr. Michael Lorich
"Excellent effort by Lilo Carroll!"
-Larry Sprabary
"At the final moments one appraisal came in 3K less than purchase price. Lilo worked out everything to get that 3K taken care of."
-Hubert Self
"A very professional and attentive individual with personable attitude! Dressed very professionally!! We think she's the greatest and will miss her!"
- Joe Dominguez
"I would definitely use this service again. Was very responsive in replying to my emails and took action on my request. Checked back to see how everything was going and monitored my progress."
-Michael Walcott, US Army
 "I just want to thank you on behalf of Steve and myself for selling the house.
We appreciate all the time and hard work you put in - especially while working with three changes of plans.
We will recommend you and your office without hesitation!
Thanks again!"
-Libby Rotkoff
"As Barrett and I have discussed on many occassions, we simply could not be happier with how this whole house-buying situation worked out for us, Lilo! We truly believe that this house was meant for us, and the whole family has enjoyed our time here - both in this house and in Harker Heights. From the very beginning, you have played a vital role in how this saga revealed itself, and we are both pleased and content with the final results!
In all sincerity, as we look back, we cannot think of anything that you could have possibly done differently that would have improved your service for us: you are a true professionsl at what you do, Lilo! We are so thankful and feel so blessed to have had the wonderful opportunity to work with you. We will gladly refer friends and aquaintances to not only ERA Colonial, but specifically to you!"
-Barrett and Beth Holmes
"I just wanted to thank you for doing such an excellent job in marketing and selling Kelly's house.
She thinks you are wonderful and I hope she told you that.
I am impressed with you and you obviously know your business to get this deal closed, thanks again."
-Eva Bennett, Realtor
"This was our first home purchase, and we were very apprehensive. Lilo, however, quickly put us at ease and took the time to fully explain and guide us through each step. We were encouraged to ask questions, and she answered each and every one of them. The interest Lilo showed in us before, during, and after our home purchase definitely puts ERA at the top of our list should we decide to sell or buy again in the near future."
-Brian Butler
"Before buying or even looking Lilo sent information to us in Tennessee and always had our price range in consideration. The day we looked at houses Lilo helped us - it took only 1 day to find our house. Lilo immediately put in our offer to the homeowners. Even though this was assumption mortgage Lilo worked with us until closing. I will definitely use Lilo again as a REALTOR or referral."
-Phillip Erven
"Lilo was a great person to work with. If we hear of anyone moving to the Killeen/Harker Heights area we will give them Lilo's card. Lilo did a great job!"
-James Dentinger
"Always kept us informed, used state of the art marketing techniques! "
-Lance Guderian
"We were very pleased with Lilo Carroll. We felt that she really worked very hard for us, and will seek her out when time comes to sell the house. We were exceedingly happy with Lilo Carroll, highly recommend her to others."
-Major Thomas Meyer
"Mrs. Carroll really went above and beyond the call of duty to help me relo to this area. All-in-all, her professionalism, kindness, energy and knowledge have created a loyal customer for as long as I am buying Texas real estate. I have the utmost respect and affection for her, and not only did I purchase a home, I made a friend."
-Elizabeth Witt
"When looking through the internet I found Lilo to have very detailed information and description of the house for sale. I did not have to spend much time asking questions about the house, i.e. size, bedrooms, list price. The descriptions were not inflated to sound attractive and result as a waste of time. I saw Lilo's write-ups of the houses made more sense and were more detailed.
Lilo was a very professional and very nice lady. She was so accessible and did a lot for us. We truly will tell people about her. She is awsome! She made a lot happen for us, i.e. utilities, pest control, repairs: all handled by phone and e-mail, all the way from Belgium!"
-Jose Velazquez
"Lilo spent a lot of time researching and investigating new properties."
Reginald Bryant
"My family truly appreciates the professionalism and support from USAA members and ERA Colonial Real Estate. I would especially like to thank Lilo Carroll from ERA Colonial and Dinna Flood from PHH - they made this a very smooth and enjoyable move."
-Major Robert McNamara
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